:root{--navy:#142c3c;--navy-deep:#102330;--navy-soft:#214458;--gold:#b9985e;--gold-pale:#f1e8d6;--paper:#f7f6f2;--white:#fff;--ink:#203440;--muted:#76828a;--border:#e5e8e6;--green:#427862;--red:#b24c43;--shadow:0 8px 30px #172d3c08;--radius:14px;font-family:-apple-system,BlinkMacSystemFont,"PingFang SC","Hiragino Sans GB","Microsoft YaHei",sans-serif;color:var(--ink);background:var(--paper);font-synthesis:none;-webkit-font-smoothing:antialiased}
*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}button,a,input,textarea,select{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}a{color:inherit;text-decoration:none}h1,h2,h3,h4,p{margin:0}h1,h2,h3,h4{font-weight:650;letter-spacing:-.025em}h1{font-size:29px;line-height:1.4}h2{font-size:23px;line-height:1.45}h3{font-size:17px;line-height:1.5}h4{font-size:14px;line-height:1.7}p{line-height:1.8}small{font-size:12px}button:disabled{cursor:not-allowed;opacity:.5}input,textarea,select{width:100%;min-width:0;border:1px solid #dce2e1;border-radius:8px;background:#fff;color:var(--ink);padding:12px 13px;line-height:1.55;transition:border-color .2s,box-shadow .2s;outline:none}input,select{min-height:46px}textarea{resize:vertical;min-height:94px}input::placeholder,textarea::placeholder{color:#a1a9ae}input:focus,textarea:focus,select:focus{border-color:var(--gold);box-shadow:0 0 0 3px #b9985e18}input[aria-invalid=true]{border-color:var(--red)}input[type=checkbox]{appearance:auto;width:18px;min-width:18px;height:18px;min-height:18px;margin:2px 0 0;accent-color:var(--navy)}input[type=file]{font-size:13px;background:var(--paper);padding:12px}button:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #b9985e99;outline-offset:3px}dl,dt,dd,ol{margin:0;padding:0}summary{cursor:pointer;list-style:none}summary::-webkit-details-marker{display:none}[hidden]{display:none!important}.muted{color:var(--muted)}.small{font-size:12px}.eyebrow{font-size:10px;font-weight:650;letter-spacing:2.1px;color:#d2b57e;line-height:1.8;text-transform:uppercase}.eyebrow.dark{color:#9d814c}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid transparent;border-radius:8px;min-height:42px;padding:10px 17px;font-size:13px;line-height:1.45;font-weight:550;white-space:normal;transition:background .18s,transform .18s,box-shadow .18s}.btn.primary{background:var(--navy);color:#fff}.btn.primary:hover:not(:disabled){background:#25495f;box-shadow:0 3px 10px #142c3c1c}.btn.secondary{background:#fff;color:var(--ink);border-color:#dfe3e2}.btn.secondary:hover:not(:disabled){border-color:#b4c1c4;background:#f8faf9}.btn.text{background:transparent;color:var(--navy-soft);padding:8px;min-height:38px}.btn.text:hover{background:#e9eeec}.btn.text.light{color:#c3ced4}.btn.text.light:hover{background:#ffffff0a}.btn.danger-outline{background:#fff;color:var(--red);border-color:#dfc4bf}.btn.icon{background:transparent;padding:0;width:38px;min-height:38px;font-size:26px;font-weight:400;color:var(--muted)}.btn.large{min-height:50px;padding:14px 24px;font-size:14px}.btn.small-btn{min-height:36px;padding:7px 11px;font-size:12px}.button-row,.decision-buttons{display:flex;flex-wrap:wrap;gap:10px;margin-top:16px}.text-link{color:#426d86;font-size:13px;font-weight:550;line-height:1.5}.text-link:hover{text-decoration:underline}.field{display:flex;flex-direction:column;gap:8px;min-width:0}.field-label{font-size:13px;font-weight:600;line-height:1.65}.field small{color:var(--muted);line-height:1.7;font-weight:400}.field+.field{margin-top:18px}.form-grid{display:grid;gap:22px}.form-grid .field+.field{margin-top:0}.two-col{grid-template-columns:1fr 1fr;gap:18px}.span-all,.full-field{grid-column:1/-1}.required{color:#ac8450;font-size:12px}.optional{color:var(--muted);font-size:12px;font-weight:400}.notice{font-size:13px;line-height:1.8;padding:14px 16px;background:#eef3f1;border:1px solid #dfe8e4;border-radius:9px;color:#456457;overflow-wrap:anywhere}.notice.warm{background:#fbf7ed;color:#8b6e3b;border-color:#ece2cd}.notice.error{color:#9f413a;background:#fff3f0;border-color:#efd4ce}.form-errors:not(:empty){margin-bottom:18px}.form-errors .btn{margin-top:8px}.brand{display:flex;align-items:center;gap:11px}.brand-emblem{width:38px;height:40px;display:flex;align-items:center;justify-content:center;border:1px solid var(--gold);color:var(--gold);font-family:"Songti SC","STSong",serif;font-size:24px;line-height:1;transform:skewY(-3deg);border-radius:4px 10px 4px 10px}.brand strong{display:block;font-size:20px;letter-spacing:5px;font-weight:600;line-height:1.3}.brand span{display:block;font-size:9px;letter-spacing:1.1px;color:var(--muted);margin-top:5px}.brand.light{color:#fff}.brand.light span{color:#b1c0c8}.toast{position:fixed;z-index:100;left:50%;bottom:max(30px,env(safe-area-inset-bottom));transform:translateX(-50%);max-width:calc(100vw - 32px);width:max-content;padding:13px 21px;background:#142c3cf5;color:#fff;border:1px solid #ffffff20;border-radius:10px;box-shadow:0 8px 25px #10233025;font-size:13px;line-height:1.7}.initial-loading,.public-error{max-width:540px;margin:13vh auto;padding:32px}.initial-loading .brand-emblem{margin-bottom:25px}.initial-loading p{margin-top:12px;color:var(--muted)}.public-error h1{margin:32px 0 18px}.public-error .btn{margin-top:18px}.loading-text{padding:40px}.section-heading{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-bottom:17px}.section-heading p{margin-top:4px}.section-heading.compact{margin-bottom:15px}.section-heading.compact h2{font-size:17px}

/* The client experience */
.public-layout{min-height:100vh;display:grid;grid-template-columns:minmax(310px,37%) 1fr}.intake-aside{position:sticky;top:0;height:100vh;min-height:690px;background:var(--navy);color:#fff;padding:45px 12% 32px;display:flex;flex-direction:column;overflow:hidden}.intake-aside:after,.login-aside:after{content:"";position:absolute;width:590px;height:590px;border:1px solid #b9985e20;border-radius:50%;left:-280px;bottom:-220px;pointer-events:none;box-shadow:0 0 0 55px #b9985e05,0 0 0 110px #b9985e04}.intake-intro{margin:auto 0;padding:48px 0 44px;position:relative;z-index:1}.intake-intro h1{font-family:"Songti SC","STSong",serif;font-size:clamp(26px,2.65vw,41px);font-weight:500;line-height:1.7;letter-spacing:.02em;margin:18px 0}.aside-subtitle{color:#d0dae0;font-size:13px}.gold-line{width:46px;height:1px;background:var(--gold);margin:33px 0}.aside-copy{color:#aebfc9;font-size:13px;line-height:2.15;max-width:330px}.intake-facts{display:flex;gap:40px;padding:24px 0 34px;border-top:1px solid #ffffff16;position:relative;z-index:1}.intake-facts strong{display:block;color:#d5b576;font-size:27px;font-weight:450;letter-spacing:.3px}.intake-facts span{display:block;margin-top:7px;color:#b6c5ce;font-size:11px;letter-spacing:.5px}.aside-footer{color:#8299a7;font-size:10px;line-height:1.8;position:relative;z-index:1}.intake-main{padding:45px clamp(28px,5vw,84px) 24px;min-width:0}.intake-content{max-width:740px;margin:0 auto}.intake-title-row{display:flex;align-items:center;justify-content:space-between;gap:12px}.time-pill{font-size:11px;border:1px solid #e2d7bf;background:#fcf8ee;border-radius:30px;padding:6px 12px;color:#90733e;white-space:nowrap}.intake-title{margin:17px 0 10px;font-size:28px}.intake-content>.muted{font-size:13px;max-width:630px}.intake-content>.notice{margin-top:20px}.step-tabs{display:flex;border-bottom:1px solid var(--border);margin-top:32px;gap:20px}.btn.step{color:#9ba4a7;background:none;border:0;border-radius:0;padding:12px 0 16px;flex:1;justify-content:flex-start;font-size:12px;min-height:50px;position:relative}.btn.step>span{display:flex;align-items:center;gap:10px}.btn.step b{font-size:16px;font-weight:450;letter-spacing:.5px}.btn.step.active{color:var(--navy)}.btn.step.active:after{content:"";position:absolute;height:2px;background:var(--gold);left:0;right:0;bottom:-1px}.progress-line{height:3px;background:#e8ebe6;margin:20px 0 28px;overflow:hidden;border-radius:8px}.progress-line span{display:block;background:#b9985e;height:100%;transition:width .3s}.intake-content .section-heading{margin-bottom:26px}.intake-content .section-heading h3{font-size:20px}.intake-content .section-heading .small{font-size:11px}.basic-grid{grid-template-columns:1fr 1fr;gap:21px 22px}.intake-form .field-label{font-size:13px}.intake-form input,.intake-form textarea{background:#fffefc}.intake-form textarea{line-height:1.85;padding:14px}.intake-form .question-number{display:inline-flex;align-items:center;justify-content:center;width:26px;height:26px;margin-right:9px;color:#a0844e;background:#f0eadd;border-radius:5px;font-size:12px;font-weight:500;vertical-align:middle}.form-bottom{display:flex;align-items:center;justify-content:space-between;gap:18px;margin-top:33px;padding-top:26px;border-top:1px solid var(--border)}.save-hint{font-size:11px;color:#8a9694}.save-hint:before{content:"●";color:#7e9a87;font-size:7px;margin-right:7px;vertical-align:middle}.privacy-note{font-size:11px;color:#96a09f;line-height:1.9;margin-top:20px}.consent{display:flex;align-items:flex-start;gap:11px;margin-top:29px;padding:18px;background:#eeefea;border-radius:9px;cursor:pointer;font-size:12px;line-height:1.9;color:#687873}.consent input{margin-top:4px}.public-footer{display:flex;align-items:center;justify-content:space-between;gap:20px;max-width:740px;margin:45px auto 0;padding-top:20px;border-top:1px solid var(--border);font-size:10px;color:#9ba4a4;line-height:1.8}.public-footer a:hover{color:var(--navy)}.receipt-card{max-width:660px;margin:8vh auto 0}.success-mark{display:flex;align-items:center;justify-content:center;width:65px;height:65px;background:#e8eee6;border:1px solid #d8e2d4;border-radius:50%;font-size:27px;font-weight:300;color:#6b8b66;margin-bottom:27px}.receipt-card h2{margin:12px 0 14px;font-size:29px}.receipt-card>.muted{font-size:14px}.receipt-steps{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin:37px 0;padding:25px 0;border-block:1px solid var(--border)}.receipt-steps>div{font-size:11px;color:#a6adaa;display:flex;flex-direction:column;align-items:flex-start;gap:11px}.receipt-steps span{display:flex;align-items:center;justify-content:center;width:25px;height:25px;border:1px solid #dfe4df;border-radius:50%;font-size:10px}.receipt-steps .done{color:var(--navy)}.receipt-steps .done span{background:var(--navy);border-color:var(--navy);color:#fff}.receipt-schedule{padding:22px;background:#fff;border:1px solid var(--border);border-radius:12px;margin:24px 0}.receipt-schedule h3{margin-bottom:18px}.receipt-schedule .detail-row{display:grid;grid-template-columns:90px 1fr;margin-top:12px}.receipt-card>.btn{margin-top:22px;margin-right:8px}

/* Team sign-in and permanent shell */
.login-layout{display:grid;grid-template-columns:48% 52%;min-height:100vh}.login-aside{background:var(--navy);padding:50px 12% 35px;display:flex;flex-direction:column;justify-content:space-between;position:relative;overflow:hidden}.login-aside>div:nth-child(2){padding:80px 0;z-index:1}.login-aside h1{color:#fff;font-family:"Songti SC","STSong",serif;font-size:33px;font-weight:400;line-height:1.8;margin:22px 0}.login-main{display:flex;align-items:center;justify-content:center;padding:40px}.login-card{width:360px;max-width:100%}.login-card h2{font-size:29px;margin:16px 0 12px}.login-card>.muted{font-size:13px}.login-form{margin-top:36px}.login-form>.btn{width:100%;margin-top:27px}.login-back{display:block;text-align:center;margin-top:27px;font-size:11px;color:#89989c}.admin-shell{display:grid;grid-template-columns:212px minmax(0,1fr);min-height:100vh}.sidebar{position:sticky;top:0;height:100vh;background:var(--navy);padding:33px 20px 24px;display:flex;flex-direction:column;color:#fff}.sidebar .brand{gap:10px;padding-left:9px}.sidebar .brand strong{font-size:20px}.sidebar .brand span{font-size:8px;letter-spacing:.8px}.sidebar .brand-emblem{width:31px;height:35px;font-size:21px}.sidebar-caption{color:#6f8a9b;font-size:9px;letter-spacing:1.4px;margin:49px 15px 14px}.sidebar-nav{display:flex;flex-direction:column;gap:9px}.btn.nav{min-height:45px;background:transparent;color:#adc0cb;justify-content:flex-start;padding:12px 15px;font-size:12px;font-weight:450}.btn.nav>span{display:flex;gap:12px;align-items:center}.btn.nav.active{color:#dfc598;background:#ffffff0c;border-color:#ffffff08;box-shadow:inset 2px 0 0 #c3a168;border-radius:0 7px 7px 0}.btn.nav:hover{background:#ffffff0c}.sidebar-bottom{margin-top:auto;padding-top:35px}.account-chip{display:flex;align-items:center;gap:10px;padding:0 8px}.account-chip strong{display:block;font-size:12px;font-weight:500;line-height:1.7}.account-chip small{display:block;font-size:10px;color:#7e9aab;margin-top:3px}.avatar{width:32px;height:32px;display:flex;align-items:center;justify-content:center;background:#284251;border:1px solid #ffffff13;color:#c4ad80;border-radius:50%;font-size:13px}.account-actions{display:flex;align-items:center;gap:9px;margin:14px 1px 17px}.account-actions .btn{font-size:10px;padding:6px 9px;min-height:30px}.sidebar-privacy{padding:16px 8px 0;border-top:1px solid #ffffff0c;color:#647e8d;font-size:9px}.admin-main{min-width:0}.admin-header{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:27px 34px 23px;background:#fcfcf9;border-bottom:1px solid var(--border)}.admin-header .eyebrow{font-size:9px;letter-spacing:1.8px}.admin-header h1{font-size:25px;margin-top:4px}.header-sub{font-size:11px;color:#8b9799;margin-top:5px}.header-actions{display:flex;align-items:center;gap:10px}.header-actions .btn{font-size:12px;min-height:40px}.admin-content{padding:23px 28px 28px;max-width:1900px;margin:0 auto}.summary-strip{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin-bottom:23px}.summary-card{background:#fff;border:1px solid var(--border);border-radius:11px;padding:18px 21px;position:relative;box-shadow:0 2px 4px #172d3c02}.summary-card>span{display:block;font-size:11px;color:#758489;line-height:1.6}.summary-card>strong{display:block;font-size:28px;font-weight:500;line-height:1.3;margin-top:8px;letter-spacing:-1px;font-variant-numeric:tabular-nums}.summary-card>small{display:block;color:#a2abae;font-size:9px;line-height:1.65;margin-top:7px}.summary-card:after{content:"";position:absolute;right:22px;top:22px;width:6px;height:6px;border-radius:50%;background:#92a4ac}.summary-card.summary-1:after{background:#c8a463}.summary-card.summary-2:after{background:#7399b3}.summary-card.summary-3:after{background:#7ea88b}.workspace{display:grid;grid-template-columns:minmax(255px,30%) minmax(0,1fr);gap:20px;align-items:start}.case-list-panel{border:1px solid var(--border);border-radius:var(--radius);background:#fff;overflow:hidden;position:sticky;top:20px;max-height:calc(100vh - 40px);display:flex;flex-direction:column}.list-heading{padding:21px 19px 17px;border-bottom:1px solid var(--border)}.list-heading input{font-size:11px;min-height:39px;padding:9px 11px;background:#f7f8f5}.list-heading select{margin-top:10px;min-height:37px;font-size:11px;padding:8px 11px;border-color:#e8eae7}.list-heading .btn{font-size:11px;min-height:30px;padding:4px 0}.case-list{overflow:auto;scrollbar-width:thin;max-height:680px}.btn.case-item{display:block;width:100%;text-align:left;background:#fff;border-radius:0;border:0;border-bottom:1px solid #eef0ed;padding:19px 19px 18px;min-height:155px;font-weight:400;position:relative}.btn.case-item:last-child{border-bottom:0}.btn.case-item:hover{background:#fafaf7}.btn.case-item.selected{background:#f4f6f2}.btn.case-item.selected:before{content:"";position:absolute;top:0;bottom:0;width:3px;left:0;background:var(--gold)}.case-item-content{display:block;min-width:0}.case-item-top{display:flex;justify-content:space-between;align-items:center;gap:10px}.case-item-top strong{font-size:16px;font-weight:650;letter-spacing:-.3px}.case-item-top small{font-size:10px;color:#9da7a9;font-weight:400;flex-shrink:0}.case-item-sub{display:block;color:#7b8b90;font-size:11px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin:6px 0 11px}.case-item-bottom{display:flex;align-items:center;gap:7px}.status-badge{display:inline-flex;align-items:center;width:max-content;font-size:10px;line-height:1.6;color:#7f714b;background:#f4efdf;border:1px solid #eee6d1;padding:3px 8px;border-radius:5px;white-space:nowrap;font-weight:500;letter-spacing:0}.status-awaiting_form,.status-needs_info,.status-deputy_followup{color:#7c7c72;background:#f0f1ec;border-color:#e6e8df}.status-teacher_review{color:#7d6696;background:#f2edf8;border-color:#e8def0}.status-scheduling,.status-scheduled{color:#4a7388;background:#edf3f7;border-color:#dfebf2}.status-report_pending,.status-delivery_pending{color:#a27c37;background:#faf2dd;border-color:#efdfb6}.status-aftercare{color:#4f8064;background:#edf5ef;border-color:#dceadf}.status-archived{color:#8c9594;background:#f2f3f1;border-color:#e6e9e6}.status-rejected,.status-final_declined{color:#b16b5c;background:#fbf0eb;border-color:#f0ded5}.test-badge{font-size:9px;border:1px dashed #c4bfae;color:#9e947b;border-radius:4px;padding:2px 5px}.case-summary{font-size:11px;color:#94a0a3;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;line-height:1.7;margin-top:10px;overflow-wrap:anywhere}.case-due{display:block;margin-top:8px;color:#a28755;font-size:9px}.empty-list{padding:38px 23px;text-align:center}.empty-list h3{font-size:13px}.empty-list p{font-size:11px;margin-top:9px}.case-detail{border:1px solid var(--border);border-radius:var(--radius);background:#fff;min-width:0;min-height:650px;box-shadow:var(--shadow);overflow:hidden}.detail-header{padding:27px 27px 20px;border-bottom:1px solid var(--border)}.detail-title-line{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}.name-with-badge{display:flex;flex-wrap:wrap;align-items:center;gap:12px}.name-with-badge h2{font-size:24px}.detail-subtitle{font-size:11px;color:#8a989e;margin-top:9px}.detail-header-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap;justify-content:flex-end;max-width:235px}.detail-header-actions .text{font-size:11px}.case-meta-line{display:flex;flex-wrap:wrap;align-items:center;gap:17px;margin-top:18px;color:#a1aaad;font-size:9px;line-height:1.7}.detail-body{padding:22px 27px 28px;display:flex;flex-direction:column;gap:22px}.notice.next-step{background:#f6f7f1;border-color:#e7eadc;color:#6f7b61;font-size:12px;padding:13px 15px}.detail-section{border:1px solid var(--border);border-radius:10px;padding:20px}.detail-section h3{font-size:15px}.detail-section .section-heading{margin-bottom:16px}.detail-section .section-heading p{font-size:11px}.detail-section .readable-copy{font-size:13px;line-height:1.9;white-space:pre-wrap;overflow-wrap:anywhere}.deadline-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:12px}.deadline-card{padding:15px 17px;background:#f5f7f6;border:1px solid #e5eae6;border-radius:9px}.deadline-card>span{display:block;font-size:10px;color:#7c8c85}.deadline-card>strong{display:block;font-size:15px;font-weight:550;margin:9px 0 7px;line-height:1.4}.deadline-card>small{display:block;color:#93a096;font-size:9px;line-height:1.8}.deadline-card.overdue{background:#fcf5eb;border-color:#efdfc8}.deadline-card.overdue>strong{color:#a17d45}.info-grid{display:grid;grid-template-columns:1fr 1fr;gap:17px 22px}.detail-row{min-width:0}.detail-row dt{color:#8a989c;font-size:10px;line-height:1.6;margin-bottom:5px}.detail-row dd{font-size:12px;line-height:1.85;white-space:pre-wrap;overflow-wrap:anywhere}.detail-section .info-grid+.notice{margin-top:18px}.prep-statuses{display:flex;flex-wrap:wrap;gap:10px 18px;padding-top:18px;margin-top:18px;border-top:1px solid var(--border)}.prep-statuses span{font-size:10px;color:#a8b1b0;line-height:1.7}.prep-statuses .checked{color:#65806b}.answers-details,.history-details{border:1px solid var(--border);border-radius:10px;overflow:hidden}.answers-details>summary,.history-details>summary{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:18px 20px;font-size:15px;font-weight:600;line-height:1.6;background:#fcfcfa}.answers-details>summary small{display:block;font-size:10px;color:#95a0a1;margin-top:4px;font-weight:400}.disclosure{font-size:10px;font-weight:400;color:#a58b5d;white-space:nowrap}.answer-group{padding:20px;border-top:1px solid var(--border)}.answer-group>h3{font-size:12px;color:#9d855b;margin-bottom:17px;font-weight:550;letter-spacing:.3px}.answer-basic-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.answer-blocks{display:flex;flex-direction:column;gap:24px}.answer-block h4{color:#718289;font-weight:500;font-size:11px;letter-spacing:0}.answer-block p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.95;margin-top:5px}.answer-blocks .answer-block h4{font-size:12px;color:#4f6572;font-weight:600}.answer-blocks .answer-block p{margin-top:9px}.actions-section{border-color:#e9dfca;background:#fefdf9}.action-grid{display:flex;flex-wrap:wrap;gap:10px}.action-grid .btn{font-size:12px}.detail-section>div>textarea{font-size:12px;line-height:1.8}.materials-list{display:flex;flex-direction:column;gap:13px}.material-item{display:flex;align-items:center;gap:11px;min-width:0;padding-bottom:13px;border-bottom:1px solid #eef0ed}.material-item:last-child{border-bottom:0;padding-bottom:0}.material-item>div{flex:1;min-width:0}.material-item strong{font-size:12px;font-weight:500;overflow-wrap:anywhere;line-height:1.7}.material-item .small{font-size:9px;margin-top:4px}.material-item .text-link{font-size:11px;flex-shrink:0;margin-left:auto}.file-icon{width:33px;height:37px;display:flex;align-items:center;justify-content:center;background:#f2efe7;color:#a18b60;font-size:12px;border-radius:5px;flex-shrink:0}.timeline{list-style:none;padding:7px 20px 20px}.timeline li{position:relative;padding:17px 0 0 17px}.timeline li:before{content:"";position:absolute;left:0;top:24px;width:5px;height:5px;border:1px solid #c0c9c5;background:#fff;border-radius:50%;z-index:1}.timeline li:after{content:"";position:absolute;width:1px;left:3px;top:25px;bottom:-23px;background:#e8ece8}.timeline li:last-child:after{display:none}.timeline-top{display:flex;justify-content:space-between;align-items:center;gap:10px}.timeline strong{font-size:11px;font-weight:500}.timeline time{font-size:9px;color:#a3abaa;flex-shrink:0}.timeline-note{font-size:11px;line-height:1.9;color:#87968e;white-space:pre-wrap;overflow-wrap:anywhere;margin-top:6px}.empty-state{padding:140px 20px;text-align:center}.empty-icon{display:block;font-size:46px;color:#c9b689;font-weight:200;line-height:1;margin-bottom:25px}.empty-state h2{font-size:18px;font-weight:500}.empty-state p{font-size:12px;margin-top:12px;color:#96a2a4}.mobile-back{display:none}

/* Operations and settings */
.modal-open{overflow:hidden}.modal-backdrop{position:fixed;inset:0;background:#0b202c80;backdrop-filter:blur(4px);z-index:80;display:flex;align-items:center;justify-content:center;padding:30px}.modal{width:650px;max-width:100%;max-height:calc(100dvh - 60px);overflow:auto;background:var(--paper);border:1px solid #e9ebe7;border-radius:17px;box-shadow:0 25px 90px #05182440;padding:27px 30px 28px;scrollbar-width:thin}.modal-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin-bottom:26px}.modal-heading h2{font-size:22px}.modal-heading p{font-size:12px;margin-top:8px;line-height:1.85}.modal-heading>.btn{flex-shrink:0;margin-top:-7px;margin-right:-8px}.modal-form>.notice{margin-bottom:20px}.modal-form .field{margin-top:19px}.modal-form .form-grid .field{margin-top:0}.modal-form .field:first-child{margin-top:0}.modal-form .field-label{font-size:12px}.modal-form input,.modal-form textarea,.modal-form select{font-size:13px}.modal-form .notice{margin-top:20px}.modal-footer{display:flex;align-items:center;justify-content:flex-end;gap:10px;padding-top:24px;margin-top:23px;border-top:1px solid #dfe3dd}.form-subhead{font-size:15px;margin-top:27px;margin-bottom:15px}.form-subhead+.small{font-size:11px;margin-top:-7px;margin-bottom:14px}.criterion-list{display:flex;flex-direction:column;border:1px solid var(--border);border-radius:9px;overflow:hidden;background:#fff;margin:5px 0 22px}.criterion-item{display:grid;grid-template-columns:1fr 100px;gap:18px;align-items:center;padding:12px 14px;border-bottom:1px solid var(--border)}.criterion-item:last-child{border-bottom:0}.criterion-item>span{display:flex;gap:9px;font-size:12px;line-height:1.7;align-items:baseline}.criterion-item b{color:#b49968;font-weight:450;font-size:11px;flex-shrink:0}.criterion-item select{font-size:12px;min-height:36px;padding:6px 8px}.decision-buttons{padding-top:20px;border-top:1px solid var(--border);margin-top:24px}.decision-buttons .btn{flex:1;min-width:150px}.check-list{display:flex;flex-direction:column;gap:15px}.check-item{display:flex;align-items:flex-start;gap:10px;font-size:12px;line-height:1.9;cursor:pointer}.check-item+ .check-item{margin-top:7px}.modal-form .check-item{margin-top:20px}.check-list .check-item{margin-top:0}.upload-form{border-top:1px solid var(--border);margin-top:25px;padding-bottom:5px}.upload-form>.btn,.modal-form> .btn{margin-top:18px}.copy-value{font-size:12px;margin-top:18px;white-space:nowrap;cursor:text}.notification-page{background:#fff;border:1px solid var(--border);border-radius:var(--radius);padding:27px}.notification-page>.section-heading p{font-size:12px}.notification-page>.notice{margin-bottom:25px}.notification-configs{display:grid;grid-template-columns:1fr 1fr;gap:22px}.notification-config{border:1px solid var(--border);border-radius:11px;padding:22px;background:#fbfcf9}.notification-title{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:12px;margin-bottom:22px}.notification-title h3{font-size:16px}.connection-state{font-size:10px;color:#a08a60;background:#f6eedc;border:1px solid #ece0c4;padding:4px 8px;border-radius:5px;line-height:1.7}.connection-state.connected{color:#67806c;background:#edf3eb;border-color:#dce7d8}.notification-config .field-label{font-size:11px}.notification-config input{font-size:12px}.notification-config .check-item{margin-top:20px;font-size:11px}.notification-config .button-row .btn{font-size:11px;min-height:38px}.notification-config .field small{font-size:10px}.notification-config .form-errors:not(:empty){margin-bottom:18px}.notification-history{display:flex;flex-direction:column;gap:0}.notification-item{display:flex;align-items:center;gap:18px;border-top:1px solid var(--border);padding:18px 0}.notification-item>div{flex:1;min-width:0}.notification-item strong{font-size:12px;font-weight:550;line-height:1.7}.notification-item p{margin-top:5px;font-size:10px}.notice-state{font-size:10px;padding:4px 9px;border-radius:5px;background:#f3f2eb;color:#9e8d68;white-space:nowrap}.notice-state.sent,.notice-state.delivered{color:#63836b;background:#edf5ec}.notice-state.failed,.notice-state.error{color:#b57364;background:#faf0eb}.error-copy{color:#b27665;font-size:11px;overflow-wrap:anywhere}

@media(min-width:1600px){.admin-header{padding-left:42px;padding-right:42px}.admin-content{padding-left:38px;padding-right:38px}.workspace{grid-template-columns:340px minmax(0,1fr)}.case-list{max-height:800px}.detail-header{padding:31px 34px 23px}.detail-body{padding:26px 34px 34px;gap:25px}.detail-section{padding:24px}.intake-main{padding-top:65px}.intake-aside{padding-top:60px}.intake-intro h1{font-size:42px}}
@media(max-width:1200px){.admin-shell{grid-template-columns:180px minmax(0,1fr)}.sidebar{padding:28px 13px 22px}.sidebar .brand{padding-left:8px}.sidebar .brand strong{font-size:18px}.sidebar .brand span{font-size:7px;letter-spacing:.5px}.admin-header{padding:23px 24px}.admin-content{padding:20px}.workspace{gap:15px;grid-template-columns:minmax(245px,31%) minmax(0,1fr)}.summary-strip{gap:12px}.summary-card{padding:16px}.summary-card>small{font-size:8px}.summary-card:after{right:17px;top:20px}.detail-header{padding:23px 20px 19px}.detail-body{padding:19px 20px 23px;gap:18px}.detail-title-line{display:block}.detail-header-actions{justify-content:flex-start;max-width:none;margin-top:14px}.case-meta-line{margin-top:14px}.detail-section{padding:17px}.intake-aside{padding-left:10%;padding-right:10%}.intake-main{padding:38px 36px 24px}.intake-intro h1{font-size:29px}.intake-facts{gap:30px}.intake-title{font-size:26px}.notification-configs{grid-template-columns:1fr}.login-aside{padding-inline:10%}.login-aside h1{font-size:29px}.timeline-top{align-items:flex-start}.timeline time{font-size:8px}}
@media(max-width:999px){.admin-shell{grid-template-columns:160px minmax(0,1fr)}.sidebar{padding:28px 10px 20px}.sidebar .brand{gap:8px;padding-left:5px}.sidebar .brand strong{font-size:17px;letter-spacing:3px}.sidebar .brand span{font-size:7px;letter-spacing:0}.sidebar .brand-emblem{width:28px;height:32px;font-size:19px}.sidebar-caption{margin:38px 11px 13px;font-size:8px}.btn.nav{padding:11px 10px;font-size:11px}.btn.nav>span{gap:9px}.account-actions{gap:2px}.account-actions .btn{font-size:9px}.account-chip{padding:0 5px}.account-chip strong{font-size:11px}.sidebar-privacy{font-size:8px;padding-left:5px}.header-actions{gap:7px}.header-actions .btn{font-size:11px;padding:9px 12px}.admin-header h1{font-size:23px}.summary-strip{gap:10px;grid-template-columns:repeat(4,minmax(0,1fr))}.summary-card{padding:14px}.summary-card>span{font-size:10px}.summary-card>strong{font-size:25px}.summary-card>small{display:none}.summary-card:after{width:4px;height:4px;right:12px;top:19px}.workspace{display:block}.case-list-panel{position:static;max-height:none}.case-list{max-height:none;display:grid;grid-template-columns:1fr 1fr}.btn.case-item{border-right:1px solid #eef0ed}.list-heading{display:grid;grid-template-columns:1fr 170px;gap:0 13px;padding:19px}.list-heading .section-heading{grid-column:1/-1}.list-heading select{margin:0}.case-detail{display:none}.workspace.show-detail .case-list-panel{display:none}.workspace.show-detail .case-detail{display:block}.mobile-back{display:inline-flex;padding:0!important;margin-top:-8px;margin-bottom:12px;font-size:11px}.detail-title-line{display:flex}.detail-header-actions{margin-top:0;justify-content:flex-end;max-width:210px}.detail-body{padding:23px}.detail-section{padding:20px}.detail-header{padding:24px}.case-meta-line{font-size:10px}.timeline time{font-size:9px}.public-layout{grid-template-columns:33% 1fr}.intake-aside{min-height:670px;padding:35px 10% 26px}.intake-aside .brand strong{font-size:18px}.intake-aside .brand span{font-size:8px}.intake-intro h1{font-size:24px}.intake-intro .eyebrow{font-size:8px;letter-spacing:1.5px}.aside-subtitle{font-size:10px}.aside-copy{font-size:11px}.intake-facts{gap:20px}.intake-facts strong{font-size:21px}.intake-facts span{font-size:9px}.intake-main{padding:32px 28px 22px}.intake-title{font-size:24px}.intake-title-row .eyebrow{font-size:8px;letter-spacing:1px}.time-pill{font-size:10px;padding:5px 9px}.basic-grid{gap:19px 17px}.btn.step{font-size:11px}.step-tabs{gap:13px}.step-tabs b{font-size:14px}.intake-form .field-label{font-size:12px}.intake-form input{font-size:13px}.login-aside h1{font-size:26px}.login-aside .aside-copy{font-size:11px}}
@media(max-width:720px){:root{--radius:11px}.admin-shell{display:block}.sidebar{position:static;height:auto;padding:15px 18px 12px;display:grid;grid-template-columns:1fr auto;gap:12px 10px}.sidebar .brand{padding:0}.sidebar .brand-emblem{width:27px;height:31px}.sidebar .brand strong{font-size:16px;letter-spacing:4px}.sidebar .brand span{font-size:7px;margin-top:3px}.sidebar-caption,.sidebar-privacy{display:none}.sidebar-nav{grid-column:1/-1;grid-row:2;flex-direction:row;gap:8px}.btn.nav{min-height:34px;padding:7px 12px;font-size:11px;border-radius:6px}.btn.nav.active{border-radius:6px;box-shadow:inset 0 -2px 0 #c3a168}.sidebar-bottom{margin:0;padding:0;grid-column:2;grid-row:1;display:flex;align-items:center;gap:10px}.account-chip{padding:0;gap:7px}.avatar{width:26px;height:26px;font-size:11px}.account-chip strong{font-size:10px}.account-chip small{font-size:8px;margin-top:0}.account-actions{margin:0;gap:0;flex-direction:column;align-items:stretch}.account-actions .btn{min-height:20px;padding:2px 5px;font-size:8px}.admin-header{padding:21px 18px 19px;gap:12px}.admin-header .eyebrow{font-size:7px;letter-spacing:1.3px}.admin-header h1{font-size:23px}.header-sub{font-size:10px;max-width:160px;margin-top:7px}.header-actions{flex-direction:column;align-items:stretch;gap:7px}.header-actions .btn{font-size:10px;min-height:33px;padding:7px 12px}.header-actions .btn.secondary{order:2}.admin-content{padding:16px 14px 23px}.summary-strip{grid-template-columns:repeat(4,minmax(0,1fr));gap:7px;margin-bottom:16px}.summary-card{padding:11px 10px;border-radius:8px}.summary-card>span{font-size:9px;white-space:nowrap}.summary-card>strong{font-size:23px;margin-top:5px}.summary-card:after{display:none}.list-heading{padding:17px 15px;grid-template-columns:1fr 115px;gap:0 9px}.list-heading .section-heading{margin-bottom:12px}.list-heading .section-heading h2{font-size:16px}.list-heading input{font-size:10px;padding:9px 10px}.list-heading select{font-size:10px;padding:8px}.case-list{grid-template-columns:1fr}.btn.case-item{padding:18px;border-right:0;min-height:143px}.case-item-top strong{font-size:16px}.case-item-top small{font-size:10px}.case-item-sub{font-size:11px}.case-summary{font-size:11px;margin-top:9px}.case-item-bottom .status-badge{font-size:10px}.case-due{font-size:10px}.detail-header{padding:20px 18px 17px}.detail-title-line{display:block}.detail-header-actions{justify-content:flex-start;margin-top:15px;max-width:none;gap:6px}.detail-header-actions .btn{font-size:10px;min-height:34px}.name-with-badge h2{font-size:24px}.name-with-badge{gap:10px}.detail-subtitle{font-size:10px;margin-top:8px}.case-meta-line{font-size:8px;gap:12px;margin-top:14px}.detail-body{padding:17px 14px 22px;gap:17px}.detail-section{padding:17px 15px}.detail-section .section-heading{margin-bottom:15px}.detail-section .section-heading p{font-size:10px}.notice{font-size:12px;padding:12px 13px}.notice.next-step{font-size:11px;line-height:1.9}.info-grid{gap:16px}.detail-row dd{font-size:11px}.detail-row dt{font-size:9px}.answer-group{padding:18px 15px}.answers-details>summary,.history-details>summary{padding:16px 15px;font-size:14px}.answers-details>summary small{font-size:9px}.answer-basic-grid{gap:16px}.answer-block h4{font-size:10px}.answer-block p{font-size:11px;line-height:1.95}.answer-blocks .answer-block h4{font-size:11px}.answer-blocks{gap:22px}.action-grid{gap:8px}.action-grid .btn{font-size:11px;padding:10px 12px;min-height:43px;flex:1 1 140px}.deadline-card{padding:13px 15px}.deadline-card>strong{font-size:14px}.deadline-card>small{font-size:9px}.timeline{padding:3px 15px 17px}.timeline-top{flex-direction:column;gap:3px;align-items:flex-start}.timeline strong{font-size:11px}.timeline-note{font-size:10px}.timeline time{font-size:8px}.prep-statuses{gap:10px 13px}.prep-statuses span{font-size:9px}.material-item{gap:8px}.material-item strong{font-size:11px}.material-item .small{font-size:8px}.material-item .text-link{font-size:10px}.notification-page{padding:19px 15px}.notification-page>.section-heading{gap:10px;align-items:flex-start}.notification-page h2{font-size:19px}.notification-page>.section-heading p{font-size:10px}.notification-page>.section-heading .btn{font-size:10px;min-height:34px;padding:7px 11px}.notification-configs{gap:16px}.notification-config{padding:18px 15px}.notification-title{gap:10px}.notification-title h3{font-size:15px}.connection-state{font-size:9px}.notification-item{gap:8px;flex-wrap:wrap}.notification-item>div{min-width:60%}.notification-item strong{font-size:11px}.notice-state{font-size:9px}.notification-item .btn{font-size:10px;min-height:32px}.modal-backdrop{padding:14px;align-items:center}.modal{padding:22px 20px;max-height:calc(100dvh - 28px);border-radius:13px}.modal-heading{margin-bottom:22px;gap:15px}.modal-heading h2{font-size:20px}.modal-heading p{font-size:11px}.modal-form input,.modal-form textarea,.modal-form select{font-size:16px}.modal-form .criterion-item select{font-size:12px}.modal-form .field-label{font-size:12px}.modal-form .field small{font-size:10px}.modal-footer{padding-top:20px;margin-top:22px}.modal-footer>.btn{font-size:12px}.criterion-item{padding:12px 11px;grid-template-columns:1fr 87px;gap:10px}.criterion-item>span{font-size:11px;gap:7px}.criterion-item b{font-size:10px}.decision-buttons{gap:9px}.decision-buttons>.btn{min-width:100%;font-size:13px;min-height:45px}.check-item{font-size:11px}.modal .two-col{grid-template-columns:1fr}.modal .span-all{grid-column:auto}.modal .button-row{gap:8px}.modal .button-row .btn{font-size:12px}.public-layout{display:block}.intake-aside{position:relative;height:auto;min-height:0;padding:24px 23px 25px;display:block}.intake-aside:after{left:auto;right:-310px;bottom:-360px}.intake-aside .brand{position:relative;z-index:1}.intake-aside .brand-emblem{width:30px;height:34px;font-size:21px}.intake-aside .brand strong{font-size:18px}.intake-aside .brand span{font-size:8px}.intake-intro{padding:25px 0 0;margin:0}.intake-intro .eyebrow{font-size:7px;letter-spacing:1.3px}.intake-intro h1{font-size:26px;line-height:1.65;margin:9px 0 9px;letter-spacing:.04em}.intake-intro h1 br{display:none}.aside-subtitle{font-size:10px}.gold-line,.intake-intro .aside-copy,.intake-aside>.aside-footer{display:none}.intake-facts{padding:17px 0 0;margin-top:20px;gap:29px;border-color:#ffffff15}.intake-facts>div{display:flex;align-items:baseline;gap:9px}.intake-facts strong{font-size:17px}.intake-facts span{font-size:8px;margin-top:0}.intake-main{padding:26px 21px 24px}.intake-title-row{gap:10px}.intake-title-row .eyebrow{font-size:8px;letter-spacing:.7px}.time-pill{font-size:9px;padding:5px 9px}.intake-title{font-size:24px;margin:15px 0 11px}.intake-content>.muted{font-size:12px;line-height:1.85}.step-tabs{margin-top:24px;gap:16px}.btn.step{font-size:11px;padding:11px 0 13px}.btn.step>span{gap:8px}.btn.step b{font-size:14px}.progress-line{margin:18px 0 25px;height:2px}.intake-content .section-heading{margin-bottom:23px}.intake-content .section-heading h3{font-size:18px}.intake-content .section-heading .small{font-size:10px}.basic-grid{grid-template-columns:1fr;gap:21px}.intake-form .field-label{font-size:13px}.intake-form input,.intake-form textarea{font-size:16px;padding:12px;line-height:1.65}.intake-form input{min-height:48px}.intake-form textarea{min-height:135px}.intake-form .field small{font-size:11px;line-height:1.8}.intake-form .question-number{width:25px;height:25px;font-size:11px;margin-right:7px}.intake-form .form-grid{gap:25px}.intake-form .basic-grid{gap:20px}.form-bottom{margin-top:28px;padding-top:23px;flex-wrap:wrap;gap:13px}.form-bottom .btn.large{font-size:13px;padding:13px 19px;min-height:49px;flex:1}.form-bottom>.save-hint{flex-basis:100%;font-size:10px}.form-bottom>.btn.secondary{font-size:12px;min-height:49px}.privacy-note{font-size:10px;margin-top:17px}.consent{font-size:11px;padding:16px;gap:10px;line-height:1.9}.public-footer{font-size:9px;margin-top:32px;padding-top:18px}.receipt-card{margin:18px auto 0}.success-mark{width:55px;height:55px;font-size:23px;margin-bottom:24px}.receipt-card h2{font-size:26px;line-height:1.5}.receipt-card>.muted{font-size:12px}.receipt-steps{margin:28px 0;padding:22px 0;gap:6px}.receipt-steps>div{font-size:10px;gap:10px}.receipt-schedule{padding:20px 16px}.receipt-schedule h3{font-size:16px}.receipt-card>.btn{font-size:12px}.login-layout{display:block}.login-aside{padding:24px;min-height:250px}.login-aside>div:nth-child(2){padding:26px 0 0}.login-aside h1{font-size:25px;margin:10px 0 0;line-height:1.6}.login-aside .eyebrow{font-size:8px}.login-aside .aside-copy,.login-aside .aside-footer{display:none}.login-main{padding:37px 25px 45px}.login-card{width:420px}.login-card h2{font-size:26px}.login-form{margin-top:29px}.login-form input{font-size:16px;min-height:49px}.login-form .field-label{font-size:12px}.login-card>.muted{font-size:12px}.login-back{margin-top:25px}.initial-loading,.public-error{margin:8vh auto;padding:27px}.public-error h1{font-size:25px}}
@media(max-width:370px){.sidebar{padding-inline:13px}.admin-content{padding-inline:10px}.admin-header{padding-inline:14px}.summary-card{padding:10px 8px}.summary-card>span{font-size:8px}.summary-card>strong{font-size:21px}.intake-main{padding-inline:17px}.intake-aside{padding-inline:19px}.intake-title-row .eyebrow{font-size:7px}.intake-intro h1{font-size:23px}.intake-facts{gap:20px}.intake-facts>div{gap:6px}.intake-facts span{font-size:7px}.step-tabs{gap:11px}.btn.step{font-size:10px}.btn.step>span{gap:6px}.detail-body{padding-inline:11px}.info-grid{grid-template-columns:1fr}.answer-basic-grid{grid-template-columns:1fr}.modal{padding-inline:16px}.criterion-item{grid-template-columns:1fr 82px;padding-inline:9px}.receipt-steps>div{font-size:9px}}
@media(prefers-reduced-motion:reduce){*{scroll-behavior:auto!important;transition:none!important}.modal-backdrop{backdrop-filter:none}}
@media print{.sidebar,.header-actions,.case-list-panel,.summary-strip,.detail-header-actions,.actions-section,.mobile-back,.modal-backdrop,.toast,.public-footer{display:none!important}.admin-shell,.workspace,.admin-main{display:block}.admin-content{padding:0}.case-detail{display:block;border:0;box-shadow:none}.admin-header{padding:0 0 20px}.detail-section,.answer-group{break-inside:avoid}.detail-body{padding:15px 0}.case-detail details:not([open])>*:not(summary){display:block}body{background:#fff}}

.login-remember{margin-top:20px;min-height:44px;align-items:center;cursor:pointer}.login-form .login-remember input[type=checkbox]{width:20px;min-width:20px;height:20px;min-height:20px;margin:0;flex-shrink:0}.login-remember span{font-size:13px;line-height:1.65}

/* A single team list, followed by one customer at a time. */
.brand-mark{display:block;width:64px;height:64px;object-fit:contain;flex-shrink:0}.team-shell{min-height:100vh;background:#f6f5f1;color:var(--ink);font-size:15px}.team-header{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:20px max(24px,calc((100vw - 1040px)/2));background:#fff;border-bottom:1px solid #e3e6e3}.team-heading{display:flex;align-items:center;gap:18px;min-width:0}.team-heading .brand-mark{width:52px;height:52px}.team-heading h1{font-size:26px;line-height:1.4;letter-spacing:0;white-space:nowrap}.team-header-actions{display:flex;align-items:center;gap:18px}.signed-in-name{font-size:13px;color:var(--muted);max-width:150px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.team-main{max-width:1088px;margin:0 auto;padding:34px 24px 80px}.team-shell .btn{font-size:14px;min-height:44px}.team-shell .btn.text{padding-left:0;padding-right:0}.single-workspace{display:block}.list-intro{margin-bottom:22px}.list-intro h2{font-size:23px;margin-bottom:6px}.list-intro p{font-size:14px;color:var(--muted)}.list-tools{display:grid;grid-template-columns:minmax(180px,1fr) auto auto;gap:12px;margin-bottom:26px}.list-tools input{background:white;min-height:48px;font-size:15px}.stage-list{display:grid;gap:20px}.stage-section{min-width:0;background:#fff;border:1px solid #e0e5e2;border-radius:13px;overflow:hidden}.stage-heading{padding:21px 24px;display:flex;align-items:center;justify-content:space-between;gap:16px;border-left:4px solid #284658}.stage-heading h2{display:flex;align-items:center;gap:11px;font-size:21px;line-height:1.5;letter-spacing:0}.stage-heading p{margin-top:4px;font-size:13px;color:var(--muted)}.stage-confirm .stage-heading{border-left-color:#8a7658}.stage-booking .stage-heading{border-left-color:#4b7867}.stage-booked .stage-heading{border-left-color:#758798}.stage-count{display:inline-flex;align-items:center;justify-content:center;min-width:28px;padding:1px 8px;border-radius:6px;background:#edf1ef;font-size:14px;font-weight:550;color:#50655e}.stage-rows{border-top:1px solid #e7eae7}.stage-empty{padding:17px 28px;color:#939c9a;font-size:14px}.team-shell .customer-row{display:block;width:100%;padding:18px 26px;min-height:82px;background:white;text-align:left;border:0;border-radius:0;color:var(--ink);font-weight:400}.customer-row+.customer-row{border-top:1px solid #edf0ed}.team-shell .customer-row:hover,.team-shell .customer-row:focus-visible{background:#f5f8f6}.customer-row-content{display:block;min-width:0}.customer-row-heading{display:flex;align-items:center;gap:16px;min-width:0}.customer-row-heading>strong{font-size:17px;font-weight:650;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:55%}.customer-company{font-size:13px;color:#6a7678;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;min-width:0;flex:1}.customer-one-line{display:block;color:#788280;font-size:14px;font-weight:400;line-height:1.6;margin-top:5px;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.secondary-stage{background:#fafbf9}.secondary-stage>summary{display:block}.secondary-stage .stage-heading{border-left-color:#d3d9d5;padding:17px 24px}.secondary-stage .stage-heading h2{font-size:18px}.secondary-stage .stage-heading p{font-size:12px}.secondary-stage:not([open]) .stage-heading{border-bottom:0}.single-detail{max-width:900px;margin:0 auto}.customer-detail-heading{margin-bottom:24px}.customer-detail-heading>.btn{margin-bottom:18px}.customer-detail-heading h2{font-size:29px;overflow-wrap:anywhere}.customer-detail-heading .name-with-badge{gap:14px;flex-wrap:wrap}.customer-detail-body{display:grid;gap:18px}.team-shell .detail-section{padding:24px;background:white;border:1px solid #e1e6e1;border-radius:12px;margin:0}.team-shell .detail-section h3{font-size:18px;letter-spacing:0}.team-shell .section-heading{margin-bottom:18px}.team-shell .info-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px 28px}.team-shell .detail-row dt{font-size:12px;color:#7d8885;margin-bottom:5px}.team-shell .detail-row dd{font-size:15px;line-height:1.7;overflow-wrap:anywhere}.main-concern{font-size:17px;line-height:1.85;white-space:pre-wrap;overflow-wrap:anywhere}.next-action{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:24px;background:#eaf0ec;border:1px solid #dce5dd;border-radius:12px}.next-action h3{font-size:18px;margin-bottom:7px}.next-action p{font-size:14px;color:#53675e;line-height:1.75}.next-action>.btn{flex-shrink:0;min-width:150px;min-height:48px}.service-deadline{font-size:13px;color:var(--muted);padding:0 5px}.simple-fold{border:1px solid #e0e5e1;border-radius:11px;background:white;overflow:hidden;min-width:0}.simple-fold>summary{display:flex;justify-content:space-between;align-items:center;gap:18px;padding:18px 22px;min-height:58px;font-size:15px;font-weight:550}.simple-fold>summary .disclosure{font-size:11px;font-weight:400;color:#819087;white-space:nowrap}.fold-content{padding:0 22px 22px;min-width:0}.simple-fold .detail-section{padding:0;border:0;border-radius:0}.simple-fold .simple-fold{margin-top:18px}.detail-more-actions,.more-menu{display:flex;gap:10px;flex-wrap:wrap}.more-menu{flex-direction:column}.more-menu>.btn{width:100%;justify-content:flex-start;font-size:15px;min-height:48px}.team-shell .answers-details,.team-shell .history-details{border:1px solid #e0e5e1;border-radius:11px;background:white;overflow:hidden;margin:0}.team-shell .answers-details>summary,.team-shell .history-details>summary{padding:19px 22px;font-size:15px;gap:16px}.team-shell .answers-details>summary small{font-size:11px}.team-shell .answer-group{padding:22px}.team-shell .answer-block h4{font-size:14px;line-height:1.75}.team-shell .answer-block p{font-size:15px;line-height:1.85}.team-shell .answer-blocks{gap:24px}.team-shell .answer-basic-grid{gap:20px}.team-shell .timeline{padding:0 22px 22px}.team-shell .timeline strong{font-size:14px}.team-shell .timeline-note{font-size:13px}.team-shell .timeline time{font-size:11px}.team-shell .prep-statuses{gap:14px}.team-shell .prep-statuses span{font-size:13px}.team-shell .notification-page{padding:0}.team-shell .notification-page>.btn{margin-bottom:18px}.team-shell .notification-page h2{font-size:24px}.simple-login{min-height:100dvh;display:grid;place-items:center;padding:32px 20px;background:#f6f5f1}.simple-login-card{width:100%;max-width:420px;background:white;border:1px solid #e2e6e1;border-radius:16px;padding:36px}.simple-login-card>.brand{justify-content:center;margin-bottom:20px}.simple-login-card>h1{text-align:center;font-size:27px}.simple-login-card>p{text-align:center;font-size:14px;margin-top:9px}.simple-login-card .login-form{margin-top:28px}.simple-login-card .login-form>button{width:100%;margin-top:20px}.simple-login-card .login-back{display:block;text-align:center;margin-top:24px}.simple-login-card input{font-size:16px;min-height:48px}.simple-login-card .login-remember input{min-height:20px}.modal .simple-fold{margin-top:20px}.modal .simple-fold .fold-content{padding-top:4px}.modal .simple-fold .field+.field{margin-top:18px}.modal .criterion-item>span{font-size:14px;line-height:1.7}.modal .criterion-item select{font-size:14px;min-height:44px}.modal .btn{min-height:44px;font-size:14px}.modal-heading h2{font-size:23px}.modal-heading p{font-size:13px}.modal .field-label{font-size:14px}.modal .field small{font-size:12px}.modal .check-item{font-size:13px}
@media(max-width:700px){.team-header{padding:15px 18px;gap:10px}.team-heading{gap:10px}.team-heading .brand-mark{width:40px;height:40px}.team-heading h1{font-size:20px}.team-header-actions{gap:8px}.signed-in-name{display:none}.team-header-actions>.btn{min-height:40px;padding:8px 13px;font-size:13px}.team-main{padding:25px 16px 55px}.list-intro{margin-bottom:18px}.list-intro h2{font-size:22px}.list-intro p{font-size:13px}.list-tools{grid-template-columns:1fr 1fr;gap:10px;margin-bottom:22px}.list-tools input{grid-column:1/-1;font-size:16px}.list-tools .btn{min-height:44px}.stage-list{gap:16px}.stage-heading{padding:17px 17px;gap:10px}.stage-heading h2{font-size:19px}.stage-heading p{font-size:12px;line-height:1.6}.stage-count{font-size:13px;min-width:26px}.team-shell .customer-row{padding:16px 20px;min-height:81px}.customer-row-heading{gap:12px}.customer-row-heading>strong{font-size:17px;max-width:52%}.customer-company{font-size:12px}.customer-one-line{font-size:13px}.stage-empty{padding:16px 21px;font-size:13px}.secondary-stage .stage-heading{padding:17px}.secondary-stage .stage-heading h2{font-size:17px}.secondary-stage .stage-heading p{font-size:11px}.secondary-stage .disclosure{font-size:10px;white-space:nowrap}.customer-detail-heading{margin-bottom:20px}.customer-detail-heading h2{font-size:25px}.customer-detail-heading .status-badge{font-size:12px}.customer-detail-body{gap:16px}.team-shell .detail-section{padding:20px 18px}.team-shell .section-heading{margin-bottom:15px}.team-shell .detail-section h3{font-size:17px}.team-shell .info-grid{gap:18px 16px}.team-shell .detail-row dd{font-size:14px}.team-shell .detail-row dt{font-size:11px}.main-concern{font-size:16px;line-height:1.85}.next-action{padding:21px 18px;flex-direction:column;align-items:stretch;gap:17px}.next-action h3{font-size:17px}.next-action p{font-size:13px}.next-action>.btn{width:100%;font-size:15px;min-height:48px}.simple-fold>summary{padding:17px 18px;font-size:14px}.simple-fold>summary .disclosure{font-size:10px}.fold-content{padding:0 18px 18px}.simple-fold .detail-section{padding:0}.detail-more-actions{display:grid;grid-template-columns:1fr;width:100%}.team-shell .answers-details>summary,.team-shell .history-details>summary{padding:18px;font-size:14px}.team-shell .answers-details>summary small{font-size:10px}.team-shell .answer-group{padding:19px 18px}.team-shell .answer-basic-grid{grid-template-columns:1fr;gap:20px}.team-shell .answer-block h4{font-size:13px}.team-shell .answer-block p{font-size:14px}.team-shell .timeline{padding:0 18px 18px}.team-shell .timeline strong{font-size:13px}.team-shell .timeline-note{font-size:12px}.team-shell .timeline time{font-size:10px}.simple-login{padding:22px 18px}.simple-login-card{padding:28px 24px}.simple-login-card .brand-mark{width:58px;height:58px}.simple-login-card>h1{font-size:25px}.modal{padding:24px 20px}.modal .criterion-item{grid-template-columns:minmax(0,1fr) 85px;gap:10px;padding:13px 11px}.modal .criterion-item>span{font-size:13px}.modal .criterion-item b{font-size:11px}.modal .criterion-item select{font-size:14px}.modal .decision-buttons>.btn{font-size:14px;min-height:47px}.modal .simple-fold>summary{font-size:13px;padding:15px}.modal .simple-fold .fold-content{padding-left:15px;padding-right:15px}.modal-heading h2{font-size:22px}.modal-heading p{font-size:12px}.modal .field-label{font-size:13px}.modal .field small{font-size:11px}}

/* The public form follows the original questionnaire, with no promotional sidebar. */
.original-questionnaire{display:block;min-height:100vh;background:#f6f5f1;padding-top:28px}.public-form-header{max-width:860px;margin:0 auto;padding:0 24px}.public-form-header .brand-mark{width:62px;height:62px}.original-questionnaire .intake-main{max-width:908px;margin:0 auto;padding:22px 24px 30px}.original-questionnaire .intake-content{max-width:none;padding:36px 40px 28px;background:#fff;border:1px solid #e1e5df;border-radius:14px}.original-questionnaire .intake-title{margin:0 0 22px;font-size:29px;line-height:1.5;letter-spacing:0}.original-instructions{padding:18px 20px;background:#f6f4ee;border-left:3px solid #baa16f;border-radius:0 8px 8px 0;font-size:14px;line-height:1.9;color:#4e5955;white-space:pre-wrap}.original-introduction{margin-top:20px;font-size:14px;line-height:1.95;color:#596761;white-space:pre-wrap}.original-questionnaire .step-tabs{margin-top:29px;gap:20px}.original-questionnaire .btn.step{font-size:14px;line-height:1.6;justify-content:flex-start}.original-questionnaire .progress-line{margin:19px 0 28px}.original-questionnaire .section-heading h2{font-size:22px;letter-spacing:0}.original-questionnaire .section-heading .small{font-size:12px}.original-questionnaire .intake-form .field-label{font-size:15px;line-height:1.8}.original-questionnaire .intake-form .field small{font-size:13px;line-height:1.85}.original-questionnaire .intake-form input,.original-questionnaire .intake-form textarea{font-size:16px}.original-questionnaire .question-number{display:inline;color:#aa8954;font-weight:600;font-size:15px;margin:0}.original-questionnaire .form-grid{gap:26px}.original-questionnaire .appointment-placeholder{padding:15px 17px;border-radius:8px;background:#f6f7f4;border:1px solid #e7eae4;gap:4px}.appointment-hint{font-size:13px;line-height:1.8;color:#79847c}.consent-title{font-size:18px;margin-top:29px}.original-questionnaire .consent{margin-top:15px;font-size:14px;line-height:1.9}.platform-sync-note{margin-top:17px;padding:14px 16px;background:#f1f4f1;border-radius:8px;color:#65736a;font-size:13px;line-height:1.85}.original-questionnaire .privacy-note{font-size:12px;line-height:1.85}.original-questionnaire .public-footer{max-width:860px;margin:24px auto 0;padding-top:0;font-size:11px}.original-questionnaire .receipt-card{max-width:740px;margin:20px auto 0;background:white;padding:40px;border:1px solid #e1e5df;border-radius:14px}.original-questionnaire .form-bottom{gap:16px}
@media(max-width:700px){.original-questionnaire{padding-top:18px}.public-form-header{padding:0 22px}.public-form-header .brand-mark{width:49px;height:49px}.original-questionnaire .intake-main{padding:17px 14px 25px}.original-questionnaire .intake-content{padding:25px 19px 23px;border-radius:11px}.original-questionnaire .intake-title{font-size:25px;margin-bottom:20px}.original-instructions{font-size:13px;padding:14px 15px;line-height:1.9}.original-introduction{font-size:13px;line-height:1.95;margin-top:18px}.original-questionnaire .step-tabs{gap:13px;margin-top:23px}.original-questionnaire .btn.step{font-size:12px;min-height:50px;padding:11px 0;align-items:center}.original-questionnaire .progress-line{margin:16px 0 24px}.original-questionnaire .section-heading h2{font-size:20px}.original-questionnaire .section-heading .small{font-size:11px}.original-questionnaire .basic-grid{grid-template-columns:1fr}.original-questionnaire .intake-form .field-label{font-size:14px;line-height:1.8}.original-questionnaire .intake-form .field small{font-size:12px;line-height:1.85}.original-questionnaire .intake-form input,.original-questionnaire .intake-form textarea{font-size:16px;padding:12px}.original-questionnaire .form-grid{gap:23px}.original-questionnaire .question-number{font-size:14px}.original-questionnaire .consent{font-size:13px}.platform-sync-note{font-size:12px}.original-questionnaire .form-bottom{align-items:stretch;flex-wrap:wrap}.original-questionnaire .form-bottom>.btn{min-height:48px;font-size:14px;flex:1;min-width:118px;padding:12px}.original-questionnaire .form-bottom>.save-hint{flex-basis:100%;font-size:11px}.original-questionnaire .privacy-note{font-size:11px}.original-questionnaire .receipt-card{padding:28px 21px;margin-top:0}.original-questionnaire .public-footer{padding:0 7px;font-size:10px;gap:16px}}

/* Optional customer photos stay with the questionnaire and can be inspected before sending. */
.intake-images{margin-top:28px;padding:22px;border:1px solid #dfe5dd;border-radius:10px;background:#f8faf7}.intake-images-heading{display:flex;align-items:center;justify-content:space-between;gap:16px}.intake-images-heading h3{font-size:16px;line-height:1.7}.intake-images-hint{font-size:12px;line-height:1.8;color:#758178;margin:10px 0}.intake-images-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin:15px 0}.intake-image-item{min-width:0;align-self:start}.btn.image-preview{display:block;width:100%;padding:0;border:1px solid #dce3d9;border-radius:8px;overflow:hidden;background:#fff;min-height:0;cursor:zoom-in}.intake-image-thumb{display:block;width:100%;height:148px;object-fit:contain;background:#f0f3ed}.intake-image-placeholder{display:flex;align-items:center;justify-content:center;height:148px;padding:12px;background:#edf1e9;border:1px dashed #cbd4c5;border-radius:8px;font-size:13px;color:#6e7c65;text-align:center}.intake-image-caption{display:flex;align-items:center;gap:8px;justify-content:space-between;margin-top:4px}.intake-image-caption>span,.intake-image-name{font-size:12px;color:#6b786b;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;display:block}.intake-image-caption>.btn{min-width:44px;min-height:44px;padding:8px 0;font-size:12px;flex-shrink:0}.intake-image-name{margin-top:8px}.intake-image-error{font-size:12px;line-height:1.75;color:#a64637;overflow-wrap:anywhere;margin-top:6px}.image-picker-label{position:relative;display:inline-flex;cursor:pointer;min-height:44px;margin-top:2px}.image-picker-label.disabled{opacity:.55;cursor:default}.original-questionnaire .intake-form .intake-image-input{position:absolute;inset:0;width:100%;height:100%;min-height:0;margin:0;padding:0;opacity:0;cursor:pointer}.image-picker-label:focus-within{outline:2px solid #b59a69;outline-offset:3px}.intake-image-viewer{min-width:0}.intake-image-viewer>img{display:block;width:100%;height:auto;max-height:70vh;object-fit:contain;background:#f0f3ed;border-radius:8px}.intake-image-viewer>.text-link{display:inline-block;margin-top:16px;min-height:44px;line-height:44px}.intake-images .notice{font-size:12px;margin-top:12px}
@media(max-width:700px){.intake-images{padding:17px 14px;margin-top:24px}.intake-images-heading h3{font-size:15px}.intake-images-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.intake-image-thumb,.intake-image-placeholder{height:132px}.intake-images-hint{font-size:11px}.intake-image-caption>span,.intake-image-name{font-size:11px}.intake-image-caption>.btn{font-size:12px}.intake-image-viewer>img{max-height:65vh}}

/* A single temporary code keeps first mobile access simple. */
.simple-login-card .login-mode-switch{display:block;width:100%;margin-top:15px;font-size:13px;color:var(--muted);min-height:44px}.simple-login-card .login-code-input{font-variant-numeric:tabular-nums;letter-spacing:.08em}.mobile-login-code{display:grid;gap:18px}.generated-login-code{display:block;width:100%;min-width:0;text-align:center;font-size:clamp(25px,7vw,38px);font-weight:650;font-variant-numeric:tabular-nums;letter-spacing:.16em;min-height:78px;padding:16px 10px;background:#f3f6f3}.login-code-expiry{text-align:center;color:var(--muted);font-size:13px;line-height:1.7}.mobile-login-code .button-row{margin-top:0}.mobile-login-code>.small{line-height:1.8}.mobile-login-code .form-errors:empty{display:none}@media(max-width:500px){.mobile-login-code .button-row{display:grid;grid-template-columns:1fr}.mobile-login-code .button-row .btn{width:100%}}

.team-entry-actions{display:grid;gap:10px;margin-top:24px}.simple-login-card>.team-entry-hint{font-size:13px;line-height:1.8}.simple-login-card>.notice{margin-top:22px}.team-link-panel{display:grid;gap:17px}.team-link-panel>p{font-size:14px;line-height:1.8}.team-link-status{font-size:13px;color:var(--muted)}.team-link-panel .form-errors:empty,.team-link-confirmation:empty{display:none}.team-link-panel .button-row{margin-top:0}.team-link-panel .simple-fold{margin-top:0}.team-link-panel input{min-width:0;font-size:13px}.team-link-panel .team-link-confirmation:not(:empty){margin-top:18px}.team-link-confirmation .button-row{margin-top:14px}@media(max-width:500px){.team-link-panel>.button-row{display:grid;grid-template-columns:1fr}.team-link-panel .btn{white-space:normal}}
/* Team attachment gallery: keep the same viewer open while browsing. */
.team-image-gallery{min-width:0}.team-gallery-stage{position:relative;display:flex;align-items:center;justify-content:center;height:min(58dvh,620px);min-height:180px;max-height:calc(100dvh - 260px);background:#edf0ea;border-radius:9px;overflow:hidden;touch-action:pan-y pinch-zoom;overscroll-behavior-x:contain}.team-gallery-image{display:block;width:100%;height:100%;object-fit:contain;user-select:none;-webkit-user-select:none}.team-gallery-loading,.team-gallery-error{padding:20px;text-align:center;font-size:13px;line-height:1.8}.team-gallery-error:empty{display:none}.team-gallery-error .btn{margin-top:12px}.team-gallery-caption{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;margin-top:12px}.team-gallery-navigation{display:grid;grid-template-columns:1fr auto 1fr;align-items:center;gap:16px;margin-top:16px}.team-gallery-navigation .btn{min-height:44px}.team-gallery-count{min-width:52px;text-align:center;font-size:14px;font-variant-numeric:tabular-nums}.team-gallery-footer{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:6px 14px;margin-top:12px}.team-gallery-footer .text-link{min-height:36px;line-height:36px;font-size:12px}.team-gallery-footer p{margin:0}@media(max-width:700px){.team-gallery-stage{height:53dvh;max-height:calc(100dvh - 280px)}.team-gallery-navigation{gap:12px}.team-gallery-footer{gap:0}.team-gallery-footer .small{font-size:11px}}